Last updated: July 31, 2025
Agreement to Terms
By using DBELL MAIL services, you enter into a binding agreement with MOKWE ENTERPRISE. These terms govern your use of our professional email platform.
1. Acceptance of Terms
By creating an account, accessing, or using DBELL MAIL services in any way, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and our Acceptable Use Policy. If you do not agree to these terms, you may not use our services.
Important: Binding Agreement
These Terms constitute a legally binding agreement between you and MOKWE ENTERPRISE, the operator of DBELL MAIL. Your continued use of our services indicates your acceptance of any updates to these Terms.
2. Description of Service
DBELL MAIL provides professional email hosting services including:
Free Plan
- 50GB email storage
- Professional webmail interface
- Mobile compatibility
- Basic spam protection
- Email support
Pro Plan
- 500GB email storage
- Advanced webmail features
- Priority support
- Advanced spam filtering
- Email aliases
- 7-day free trial
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with reasonable notice to users.
3. Account Registration and Eligibility
- Accurate Information: You must provide accurate, current, and complete information when creating an account
- Account Security: You are solely responsible for maintaining the confidentiality of your account credentials
- Age Requirement: You must be at least 13 years old to use our service
- One Account Policy: Each individual may maintain only one account unless explicitly authorized
- Account Responsibility: You are responsible for all activities that occur under your account
- Notification of Unauthorized Use: You must immediately notify us of any unauthorized use of your account
4. Acceptable Use Policy
You may not use our service for any of the following prohibited activities:
Strictly Prohibited:
- Spam and Bulk Email: Sending unsolicited emails, spam, or bulk commercial emails
- Malicious Content: Distributing malware, viruses, trojans, or other harmful content
- Illegal Activities: Any illegal activities or content that violates applicable laws
- Harassment: Threats, harassment, bullying, or abusive content toward others
- Intellectual Property: Copyright infringement or unauthorized use of trademarks
- Fraud: Phishing, scams, fraud, or deceptive practices
- System Abuse: Activities that could damage, disable, or overload our servers
- Security Violations: Attempting to bypass security measures or access unauthorized areas
- Impersonation: Impersonating other individuals, organizations, or entities
- Adult Content: Distributing pornographic, sexually explicit, or inappropriate content
5. Content and Data Ownership
- Your Content: You retain full ownership of your email content and data
- Service License: You grant us a limited license to store, process, and transmit your content to provide the service
- Data Backup: You are responsible for backing up important data; we recommend regular exports
- Content Removal: We reserve the right to remove content that violates these terms
- Data Export: You may export your data at any time through your account settings
6. Service Availability and Performance
- Uptime Goal: We strive for 99.9% uptime but cannot guarantee uninterrupted service
- Maintenance: Scheduled maintenance may temporarily interrupt service with advance notice
- Service Modifications: We may modify features, functionality, or service levels
- No Liability for Downtime: We are not liable for data loss or damages due to service interruptions
- Third-Party Dependencies: Some service interruptions may be caused by third-party providers
7. Pro Plan and Billing Terms
Pro Plan Subscription:
- Free Trial: 7-day free trial with no credit card required
- Billing Cycle: Monthly billing at $9.99 per month after trial
- Automatic Renewal: Subscription renews automatically unless cancelled
- Cancellation: Cancel anytime with no cancellation fees
- Refunds: Pro-rated refunds available within 30 days of billing
- Downgrades: You may downgrade to Free plan at any time
8. Account Termination
- Voluntary Deletion: You may delete your account at any time through account settings
- Violations: We may suspend or terminate accounts that violate these terms
- Data Retention: Upon termination, your data will be permanently deleted within 30 days
- Inactive Accounts: Accounts inactive for 12+ months may be terminated
- Recovery Period: Deleted accounts may be recoverable for up to 30 days
- Final Warning: We will attempt to notify you before termination when possible
9. Limitation of Liability
Service Provided "As Is"
DBELL MAIL is provided "as is" and "as available" without warranties of any kind. MOKWE ENTERPRISE is not liable for:
- Data loss, corruption, or unauthorized access
- Service interruptions, downtime, or performance issues
- Indirect, incidental, punitive, or consequential damages
- Actions of third parties or external service providers
- Loss of business, profits, or opportunities
- Costs of substitute services or data recovery
Maximum Liability: Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless MOKWE ENTERPRISE, DBELL MAIL, and our affiliates from any claims, damages, losses, or expenses arising from:
- Your use or misuse of the service
- Violation of these Terms or applicable laws
- Infringement of third-party rights
- Content you upload, send, or store through the service
11. Intellectual Property Rights
- Our Trademarks: DBELL MAIL, MOKWE ENTERPRISE, and our logos are protected trademarks
- Unauthorized Use: You may not use our trademarks without explicit written permission
- Respect for IP: We respect intellectual property rights and expect users to do the same
- DMCA Compliance: We respond to valid DMCA takedown notices
- Copyright Reports: Report copyright violations to dmca@dbellmail.com
12. Privacy and Data Protection
Your privacy is fundamental to our service. Please review our comprehensive Privacy Policy to understand:
- What information we collect and why
- How we use and protect your data
- Your privacy rights and choices
- International data transfer practices
- Compliance with GDPR, CCPA, and other privacy laws
13. Dispute Resolution
- Good Faith Efforts: We encourage resolving disputes through direct communication first
- Arbitration: Disputes may be subject to binding arbitration
- Class Action Waiver: You waive the right to participate in class action lawsuits
- Governing Law: These terms are governed by Arizona state law
- Jurisdiction: Legal proceedings must be brought in Phoenix, Arizona courts
14. Modifications to Terms
We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices. We will notify users of material changes via:
- Email notification to all active users at least 30 days in advance
- Prominent notice on dbellmail.com
- In-service notifications and alerts
- Updated "Last Modified" date at the top of these Terms
15. Severability and Entire Agreement
- Severability: If any provision is found unenforceable, the remainder remains in effect
- Entire Agreement: These Terms, along with our Privacy Policy and Acceptable Use Policy, constitute the complete agreement
- No Waiver: Our failure to enforce any right does not waive that right
- Assignment: You may not assign these Terms; we may assign them with notice
16. Contact Information
Thank You for Choosing DBELL MAIL
By using our service, you're joining a community that values professional communication, data security, and service excellence. We're committed to providing you with the best email experience possible.
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